Terms of Service

1. Acceptance of Terms

By creating an account or purchasing access to Vet Pearls (“the Service”), you agree to these Terms of Service. If you don't agree, don't use the Service.

2. What We Provide

Vet Pearls provides course modules, a practice question bank, live instructor sessions, and a community discussion wall for veterinary licensing exam preparation. We do not guarantee that using the Service will result in passing any licensing exam — it's a study aid, not a certification.

3. Accounts

You're responsible for keeping your login credentials secure and for all activity under your account. Accounts are for individual use — sharing a paid account's access with others who haven't purchased it isn't permitted.

4. Plans, Payment & Access

Access is sold in fixed-length windows (currently 180 days) as a one-time payment. It is not an auto-renewing subscription, and we never charge your card again unless you choose to make another purchase.

Starting your access. For your first purchase, your access period begins when you activate it (“Start My Access”), not on the date of payment, so there's no rush to activate immediately after purchasing.

Renewing. If you buy another plan while you still have access, or during your grace period, it's a renewal. A renewal starts automatically on the day your current access window ends, so you don't lose any days and don't need to click “Start My Access” again. If you buy during the grace period, the renewal starts right away. Your dashboard shows when your current access ends and when a renewal is scheduled to start. If you renew more than once, each renewal starts when the previous one ends.

Grace period. After your access window ends, there's a short grace period before content is fully locked.

Payments are processed by Stripe; we never see or store your full card number.

Refunds. You can request a full refund any time before your access starts: for a first purchase, before you click “Start My Access”; for a renewal, before its scheduled start date. Once an access window has started, that purchase is final. A refund ends the access that came with that purchase, and doesn't affect access you already have from an earlier purchase. To request a refund, email info@vet-pearls.com.

5. Community Wall

Posts and comments are visible to other members. Don't post exam content you're bound by confidentiality not to share, harass other members, or post anything illegal or infringing. We can remove content or suspend accounts that violate this.

6. Intellectual Property

Course materials, questions, and explanations are owned by Vet Pearls (or licensed to us) and provided for your personal study use only. Redistributing, reselling, or publicly sharing course or question-bank content isn't permitted.

7. Termination

We can suspend or terminate accounts that violate these terms. You can stop using the Service at any time; this doesn't entitle you to a refund except as described in Section 4 or required by law.

8. Disclaimers & Limitation of Liability

The Service is provided “as is.” To the extent permitted by law, Vet Pearls isn't liable for indirect or consequential damages arising from your use of the Service, including exam outcomes.

9. Governing Law

These terms are governed by the laws of the State of Nevada, without regard to its conflict-of-law principles.

10. Changes to These Terms

We may update these terms occasionally. Continuing to use the Service after a change means you accept the updated terms.

11. Contact

Questions about these terms? info@vet-pearls.com